At Sozere, we offer FREE shipping on ALL orders!

Order Processing Times

We typically process and dispatch orders within 1-3 business days. During peak times, processing may take up to 7 business days. Once dispatched, your order is on its way!

Estimated Shipping Times

Delivery times vary depending on your location. Check the estimated times during checkout. Please note that delays may occur during peak seasons or due to customs. Here's a quick look at estimated shipping times:

🇺🇸 United States: 5-8 Business Days

Order Changes & Accurate Shipping Details

It’s crucial to ensure your shipping details are correct at checkout. If you notice an error, email us at hello@sozere.com within 24 hours. We’ll do our best to accommodate changes, but can’t guarantee updates after this period.

Delayed Delivery

While we aim to ship orders quickly, delays can occur due to factors outside our control, like weather or courier issues. We’ll keep you updated if any delays arise, but please note we can’t guarantee exact delivery dates.

Lost or Stolen Packages

Once your package is with the courier, it’s out of our hands. If your package is lost or stolen, contact the courier to file a claim and email us at hello@sozere.com for assistance. While we aren’t liable for lost or stolen packages, we’ll do our best to help resolve the issue and may offer a replacement depending on the situation.

Shipping Policy Changes

Sozere reserves the right to update this Shipping Policy at any time. By purchasing our products, you agree to the current policy, so please review it periodically for updates. For any questions, contact us at hello@sozere.com.